Viktoria Pammer-Schindler

I am an associate professor in HCI and EdTech at Graz University of Technology and Deputy Head of the Institute of Human-Centred Computing. I am also a research area head at the Know-Center.

!!! Vacancies !!! - If you are interested in a research internship, please contact me via email.

Research - Teaching - CV - Contact

AI, Interaction Design and Learning

• Research approach: Theory-led design of interactive and AI-enabled systems from a socio-technical and learning perspective.
• Technology focus: Data analytics, AI, conversational systems, language-based interaction.
• Methods: Human-centered and socio-technical design, design studies, field studies, experimental laboratory studies.

I have been a president of the International Alliance to Advance Learning in the Digital Era, and member of the European Association for Technology-Enhanced Learning's managing committee. Further, I have served the scientific community as an evaluator of research programs, grants and study programs; in editorial and organisational roles for instance at the ACM CHI, ACM Mensch und Computer, EC-TEL and ECIS; and as a special issue editor at renowned journals like the IEEE Transactions on Technologies for Learning and the British Journal of Educational Technology.

I regularly engage in scientific outreach via talks or articles directed to a general audience. Examples (all in German) are my blog series on digitalisation and interaction hosted by derStandard, an Austrian daily newspaper; my article on the need to consider socio-technical systems when talking about ethics in relationship to AI published at the Falter, an Austrian weekly magazine; or my talk about AI, knowledge and the development of expertise in a Business Brunch.

Research Themes and Questions:

• AI and Analytics for Learning: How can interactive AI and data analytics stimulate, guide and provide a data basis for learning?
  • AI for professional learning
  • AI-guidance and data analytics for reflection
• Human-AI Interaction: How do interaction design and AI functionality shape synergetic human-AI task performance in knowledge-intensive and creative activities?
  • Task performance and additional qualities (e.g., human competence development and well-being)
  • Conversational and voice-based interaction
• Socio-technical Design: What affects, and how can we achieve, the impact of AI and interactive technology in socio-technical systems - if we consider that there is agency at different levels (individual agency, agency of social units, technology design, societal agency)?

Selected Publications

1. CreAItive Collaboration? Users' Misjudgment of AI-Creativity Affects Their Collaborative Performance.
   Bangerl, Disch, David & Pammer-Schindler. ACM CHI 2025. A* Conference
2. Establishing and evaluating trustworthy AI: overview and research challenges
   Kowald, Scher, Pammer-Schindler et al. Frontiers in Big Data, 2024.
3. Facilitating the Learning Engineering Process for Educational Conversational Modules using Transformer-based Language Models.
   Mirzababaei & Pammer-Schindler (2024). IEEE Transactions on Learning Technologies. Q1
4. A Script for Conversational Reflection Guidance: A Field Study on Developing Reflection Competence with Apprentices.
   Wolfbauer, Pammer-Schindler, Maitz & Rosé (2022). IEEE Transactions on Learning Technologies. Q1
5. Designing for Knowledge Construction to Facilitate the Uptake of Open Science: Laying out the Design Space.
   Disch, Fessl & Pammer-Schindler (2022) ACM CHI 2022. A* Conference
6. The Reflection Object: An Activity-Theory Informed Concept for Designing for Reflection.
   Pammer-Schindler & Prilla (2021). Interacting with Computers IF=1.174
7. Data-Related Ethics Issues in Technologies for Informal Professional Learning.
   Pammer-Schindler & Rosé (2021). International Journal of Artificial Intelligence in Education. Q1
8. Planting the Seed of Positive Human-IoT Interaction.
   Barreiros, Pammer-Schindler & Veas (2019). International Journal of Human-Computer Interaction, Taylor & Francis Q1
9. Introducing Mood Self-Tracking at Work: Empirical Insights from Call Centers.
   Rivera-Pelayo, Fessl, Müller, Pammer (2019). ACM Transactions of Computer-Human Interaction. Q1
10. In-app Reflection Guidance: Lessons Learned across Four Field Trials at the Workplace.
    Fessl, Wesiak, Rivera-Pelayo, Feyertag, Pammer (2017). IEEE Transactions on Learning Technologies. Q1

Full list of Publications

See also my research profiles at Google Scholar, at ResearchGate, and my OrcID.

List of Invited Talks

CV:

Short CV from November 2023.

Contact:

• TUGraz Online card - my official contact site at Graz University of Technology
• Twitter, HCI.social (Mastodon) - irregular activity
• Website - overview of my research and teaching activities, CV, list of publications